Our Leadership Team

Nick founded Pro Quality Cleaning in 2009. He earned a B.S. in Economics in 2002 from Penn State University where he also completed their Army ROTC program and commissioned as an Army officer. Upon graduating, he served five years in the Army as an Infantry Officer with the 101st Airborne Division and deployed twice to Iraq in combat leadership positions. He earned numerous Infantry awards and decorations during his time in the Army. His proudest professional accomplishments have always been (and will always remain) graduating from the Army’s Airborne School & Ranger School and becoming an elite Airborne Ranger serving in combat

After receiving an Honorable Discharge from the Army in 2007, he worked in corporate management and sales for two years before helping his mom with her cleaning company and discovered what he was passionate about: starting a business in the cleaning & janitorial industry. He then started Pro Quality Cleaning from the ground up and worked two years as the company’s sole janitor and employee. He worked tirelessly around the clock as he cleaned offices at night, conducted marketing and sales during the day, and learned every level of the industry.

In 2023 he founded a sister company of Pro Quality Cleaning called Pink Flamingo Lawn Care, which provides lawn care, landscaping, and snow removal services.

Nick is a strong advocate of business education among today’s youth and is a volunteer with the Pennsylvania Free Enterprise Week (PFEW) and Junior Achievement, where he helps to educate young people about working hard and running a business. He currently resides in the West Shore Harrisburg area with his wife and three daughters.

His passion for business and the cleaning industry is second to none. He is a true janitorial industry professional and has earned the following industry designations:

• Certified Building Service Executive (CBSE) from the BSCAI
• Registered Building Service Manager (RBSM) from the BSCAI
• Carpet Cleaning Technician (CCT) from the IICRC
• Floor Care Technician (FCT) from the IICRC
• ISSA CIMS Expert (I.C.E.) from the ISSA

Carolyn Carter serves as the Vice President of Finance at Pro Quality Cleaning where she oversees all financial strategy, planning, and operations for the company. With a strong background in accounting, budgeting, and financial leadership, Carolyn plays a pivotal role in ensuring the company’s fiscal health and long-term growth.

Carolyn brings over a decade of experience in financial and business management, having held progressive roles in the commercial services and small business sectors. At Pro Quality Cleaning, she is responsible for financial reporting, forecasting, cost analysis, payroll oversight, and regulatory compliance. She works closely with senior leadership to optimize budgeting processes and drive profitability through strategic cost controls and performance metrics.

Known for her attention to detail and forward-thinking approach, Carolyn has helped streamline internal processes and implement systems that improve efficiency and transparency. Her leadership has been instrumental in supporting the company’s expansion into new markets and service lines.

Carolyn holds a degree in Business and is committed to continuous professional and leadership development. She is passionate about supporting woman-owned businesses and promoting financial literacy within the organization.

When she’s not crunching numbers, Carolyn enjoys creative pursuits, mentoring young professionals, and spending time with her family.

Matt Burkholder brings a unique blend of grit, leadership, and people-first values to his role at Pro Quality Cleaning. A graduate of Thaddeus Stevens College with an associate’s degree in Computer Networking, Matt continued his academic journey at Slippery Rock University, earning a bachelor’s degree in 2006. While there, he competed as a Division I wrestler and qualified for the NCAA Nationals—an achievement that speaks to his discipline, resilience, and competitive spirit.

After college, Matt began his professional career as a Computer Repair Technician at Circuit City, where he quickly transitioned into retail management. In 2009, he entered the grocery retail industry, spending the next 15 years with Aldi and Lidl. Rising through the ranks to become a District Manager, Matt led store remodels, opened new locations, and consistently delivered double-digit growth. But it was the hands-on work—mopping floors, scraping gum, and running scrubbers—that grounded his leadership style in humility and hard work.

In 2024, Matt made a pivotal career shift, trading the relentless pace of retail for a more balanced, purpose-driven role at Pro Quality Cleaning. Motivated by the desire to spend holidays with family and weekends outdoors with his Chesapeake Bay Retriever, Roxie, Matt now channels his operational expertise into building a company that values people as much as performance. He believes that great customer service starts and stops with the janitor, and he’s committed to hiring, training, and supporting custodians who take pride in their work. Under his leadership, Pro Quality Cleaning emphasizes living wages, benefits, and a culture of empowerment—ensuring that every team member has the tools and support to exceed client expectations.

Today, Matt lives in Lancaster, PA with his wife and two children, where he oversees branch operations, mentors staff, and partners closely with clients. Whether he’s implementing scalable systems for sustainable growth or walking a job site to ensure quality, Matt’s mission is clear: to raise the standard of commercial cleaning by putting people first—both inside and outside the company.

I am the Vice President of Sales at Pro Quality Cleaning. I am originally from Philadelphia and currently reside in Sinking Spring, PA just outside of Reading. I spent my Junior High through High School years in East Stroudsburg, PA of the Poconos. Graduated from DeSales University of Allentown with a BS degree in Sports Administration and Business. I’ve been an athlete my entire life. In High School played basketball, football and track & field,and also played basketball for 4 years in college.

I met my amazing wife, Steph, in college and we have 5 wonderful children who are all great people, great students and great athletes. We have a very busy home as our children are involved in many extracurricular activities including basketball, baseball, softball, cheer, diving, soccer, student council and band. Steph and I spend a good amount of our free time coaching and traveling to watch the kids’ sports and activities. I’ve been a Youth Basketball Coach for 9 years and Steph has been a Youth Baseball Coach (she played Softball in College) for 4 years. With any other spare time, Steph and I enjoy going out to dinner, working out and relaxing at home.

Sixteen years of my professional career have been spent in Grocery/Retail Leadership as a District Manager with Aldi & Lidl and a Store Leader with Walmart. I spent 7 years with Grainger Industrial Supply in multiple roles; Market Manager I, Market Manager II, Manager of Onsite Services, Branch Network Manager & District Sales Manager. With Grainger our Family has relocated and lived in Hawaii, Texas, North Dakota and New York City. We are very adventurous.

We are happy to be back home in Pennsylvania, and I am VERY excited to be a part of the Pro Quality Cleaning Family! What an amazing opportunity to work with such great Human Beings along with providing our customers with the absolute best cleaning and service solutions to make their businesses productive and literally shine!

With 15 years of commercial property management experience, Erin Schroettinger brings a deep commitment to service excellence, leadership, and client partnership to her role as Regional Manager at Pro Quality Cleaning.

After graduating from Ohio University in 2010, Erin relocated Zanesville, Ohio to Los Angeles, California, where she launched her career managing high-profile and iconic properties, including the historic Cinerama Dome in Hollywood. Her work also supported prominent tenants such as Meta and Microsoft. She served as Director of Operations at Robertson Properties Group and Redcar Properties, two well-respected Los Angeles–based real estate firms. In these roles, Erin focused on elevating operational standards, strengthening business performance, and developing teams.

In 2025, Erin relocated to Lancaster, PA to be closer to family – ushering in both a new chapter and a new career path. She joined Pro Quality Cleaning in early 2026, bringing her passion for creating exceptional building environments and her dedication to being a trusted partner for clients and supportive leader for her team.

Outside of work, Erin enjoys playing guitar and spending time outdoors. Recently she discovered a passion for birdwatching and nature photography.